General

You as the Buyer are responsible for providing a prescription (if required by your local laws) within 30 days of purchase (see terms and conditions). You can upload a copy of this by going to the Prescription Upload page found here.

Please log into your account and select ‘Orders’ from the menu to see the status of each order made.

Please log into your account where you will see a link to ‘Orders’. Here you will see each order and its current status. To see further details, simply click on the order number to show all the details relating to that order.

You will be provided a tracking reference once your item has been shipped. You can track this online. Please note that your order will be considered delivered if either or both the tracking indicates final delivery made or 30 days has past since your order was marked shipped. We are unable to refund if either

You may cancel your order at any time before it has been shipped and receive a full refund. Once your item has been sent out for delivery we are unable to cancel your order.

Its easy to order. Simply select the product in the Shop page of our website and checkout using Paypal.